General Provisions
This Privacy Policy defines the procedure for collecting, using, storing, and protecting personal data of users of the Cities4Cities website, participants of events, educational programs, international partnerships, and other activities of the initiative.
We respect the confidentiality of every user’s information and strive to ensure an appropriate level of personal data protection in accordance with the legislation of Ukraine and the principles of the General Data Protection Regulation (GDPR).
This Policy applies to the website cities4cities.eu, as well as to all forms of interaction with the initiative through email communication, registration forms, learning platforms, events, and other services.
This Policy does not apply to third-party websites that may be linked on our website.
Cookies and Technical Information
While using the website, we may automatically collect technical information, including:
- IP address;
- browser type;
- device type;
- operating system;
- pages visited by the user;
- duration of website visits;
- referral source;
- technical errors and website performance data.
Cookies may be used to ensure the proper functioning of the website.
Cookies are small files stored on a user’s device that help improve website functionality and user experience.
Users may change cookie settings in their browser at any time.
What Personal Data We May Collect
We may collect and process the following personal data:
- first and last name;
- position/title;
- name of organization, municipality, or community;
- email address;
- phone number;
- country or region;
- information provided during registration for events, educational programs, or partnership activities;
- information submitted through contact forms;
- information contained in correspondence or messages;
- other data voluntarily provided by the user while interacting with Cities4Cities.
Purpose of Personal Data Processing
Personal data may be used for the following purposes:
- administration and improvement of the website;
- organization of events, educational activities, and international cooperation initiatives;
- communication with participants and partners;
- sending organizational and informational messages;
- preparation of analytics and statistics;
- ensuring service security;
- compliance with legal obligations;
- sending news, announcements, and informational materials with the user’s consent.
Users may unsubscribe from informational communications at any time.
Transfer of Personal Data to Third Parties
We do not sell or transfer personal data to third parties except in cases where:
- the user has given consent;
- it is necessary for organizing events or operating services;
- required by law;
- necessary to protect the rights or security of Cities4Cities.
Within the implementation of programs and activities, certain data may be processed by technical partners or contractors supporting platform functionality, event organization, or communications.
Data Retention Period
Personal data is stored only for the period necessary to achieve the purposes defined in this Policy or as required by applicable law.
User Rights
Users have the right to:
- access their personal data;
- request correction of inaccurate data;
- request deletion of personal data;
- restrict or object to data processing;
- withdraw consent for personal data processing;
- submit a complaint to the relevant data protection authority.
To exercise these rights, users may contact us at:
Personal Data Protection
We implement appropriate technical and organizational measures to protect personal data from loss, unauthorized access, alteration, or disclosure.
However, data transmission over the Internet cannot be guaranteed to be completely secure.
Changes to the Privacy Policy
Cities4Cities may update this Privacy Policy from time to time.
The updated version will be published on the website and becomes effective upon publication.
By continuing to use the website after updates are published, users agree to the current version of the Policy.
Contact Information
If you have any questions regarding this Privacy Policy or the processing of personal data, please contact us at:
User Consent
By using the website cities4cities.eu, users confirm that they have read and agreed to the terms of this Privacy Policy.
